GDPR

Future Ticketing was built with GDPR in mind. GDPR legislation was being discussed as Future Ticketing was founded, giving us the advantage to always apply best practice as updates were released.

Please make sure that you have reviewed our Terms of Service which will be an addendum to you contract along with our Privacy Policy.

We have compiled a list of sub-processors and services we use. We may share some Personal Information we receive with vendors and service providers only as necessary to provide the Services to us.

Future Ticketing prides itself on taking the steps to meet the data transparency goals of GDPR. This continues our practice of protecting your data and providing for the legal and secure handling of your organisation’s critical business information.

The information on this page is provided to help you understand Future Ticketing’s role as processor of your data, the rights of yourusers, and the responsibilities you hold as a controller of their data. It is intended as guidelines and is not comprehensive or should be taken as legal advice.

Frequently Asked Questions

How does my organisation ensure compliance with GDPR?

Every organisation is different due to how they manage data. For example, some organisations will be both controllers and processors.

In general, you must have processes in place to follow through on requests from
your users regarding their personal data.

When it comes to the data in Future Ticketing, please review our Terms of Use
which can be found as a part of your contract and our Privacy Policy.

When you accept Future Ticketing’s Terms of Use, you are acknowledging that your use of the Future Ticketing system will be compliant with all applicable laws, including GDPR.

Here’s how we ensure compliance:

1. Data Ownership: You remain the sole owner and controller of all of your data. We do not claim any rights over it.
2. Data Security: Your data is securely housed in a unique, cloud-based system, ensuring it remains completely separate from other clients.
3. Payment Protection: We use tokenization to process payments, meaning no credit card details are stored on our system, significantly reducing potential cyber threats..
4. Data Processing Agreement: We have a comprehensive agreement in place to meet all GDPR requirements.

Tools to support your compliance:

1. Data Anonymization: Set timeframes for data visibility to meet retention policies.
2. User Access Controls: Manage who has access to specific data within your team.
3. Data Subject Request Feature: Seamlessly handle data subject requests to ensure compliance.