SPORTS
Rugby
We enable Rugby organisations to accelerate digital transformation in a non-intrusive way.
Future Ticketing ensures that the best possible customer experience begins with a simple and slick ticket purchase experience, first impressions matter.
Our rugby partners are already building a deeper relationship with their customers, accessing more data opportunities and integrating their preferred partners to create an eco-system that works for their clubs needs.
What our customers say
“We are delighted to have partnered with Future Ticketing who bring a new standard of service with their cutting-edge software. Their ticketing platform has seamlessly integrated with our existing technology stack and has improved our efficiency and our ability to understand and connect with our supporters. We are also very pleased with the level of customer service they provide. Their innovative features and services have enhanced supporter experience as well as opening up new revenue opportunities for us.”
What our customers say
“I’ve been very impressed working with the Future Ticketing team. I’ve been in sport for a long time but was still pleasantly surprised by some of the features which their system has which I’ve not seen elsewhere, such as the ability to embed individual events within website pages, such as match tickets on team announcements and Rugby Camps into the community section. This reduces the number of clicks needed to book and streamlines the booking process.
What our customers say
“The club was pleased to team up with Future Ticketing, which offered sophisticated software and brought understanding of digital ticketing from rugby, football and horseracing.”
What our customers say
“We are delighted to have partnered with Future Ticketing who bring a new standard of service with their cutting-edge software. Their ticketing platform has seamlessly integrated with our existing technology stack and has improved our efficiency and our ability to understand and connect with our supporters. We are also very pleased with the level of customer service they provide. Their innovative features and services have enhanced supporter experience as well as opening up new revenue opportunities for us.”
What our customers say
“I’ve been very impressed working with the Future Ticketing team. I’ve been in sport for a long time but was still pleasantly surprised by some of the features which their system has which I’ve not seen elsewhere, such as the ability to embed individual events within website pages, such as match tickets on team announcements and Rugby Camps into the community section. This reduces the number of clicks needed to book and streamlines the booking process.
What our customers say
“The club was pleased to team up with Future Ticketing, which offered sophisticated software and brought understanding of digital ticketing from rugby, football and horseracing.”
Rugby’s winning partner
Rugby supporters are some of the most respectful and integrated in the world of sport.There are rarely disagreements with the referee or the opposing sides. So supporters deserve the same kind of respect when planning their time to support their club or team. We genuinely care as much as you do about the fan’s experience.
Future Ticketing’s platform has an intuitive interface that hides the complexity of an array of useful features. It allows your fans to book tickets quickly and easily, and your staff get to manage the customer’s journey from first click through to arriving at the stadium on match day, all with control and flexibility.With our API-first ticketing solution, clients can collect data from all their third parties to create a unified customer view. This comprehensive perspective provides insights into demographics, preferences, and spend per head which are essential for designing targeted marketing campaigns and personalised fan experiences.
Future Ticketing is a winning partner for Rugby. Connacht Rugby broke their ticketing revenue record three times in their first season using Future Ticketing.
Key Benefits
Manage capacities on standing and seated areas with elegant interactive seating plans. Include useful information for your fans such as the view from the seat, or helpful icons to show disabled seating, restricted view or toilets.
Information on access control in real-time is a crowning feature of Future Ticketing that will relieve pressure on staff and fans on match day. Our scanners read barcodes ‘live’ at your event to prevent fraudulent tickets from gaining entry. Scanners alert staff to different ticket types such as concession or VIP tickets. You can create permissions to allow selected users, including Police or Health and Safety Officers, to log-on and view live scanning figures by entry point or by individual scanner. We provide seamless integration with multiple access control partners for turnstiles. You can lockdown the location of your scanners to scan tickets by stand or type. This means that if an away fan tries to get into the home stand or a ticket holder for Turnstile 2, tries to get through Turnstile 1, the ticket scans as not valid for this section and your staff can direct the fan to the correct entry point.
Create a bespoke and branded Progress Web App to allow customers to share tickets with their Friends and Family Members. Get to know each customer in your stadium including large groups, hospitality or corporate customers by collecting the email addresses of each ticket holder.
Your brand is as important to us, as it is to you. So we make sure the purchase journey for fans with Future Ticketing is quick and easy, with your brand integrity intact throughout. Rugby fans are loyal and proud, we make sure they remain on your website throughout the buying transaction, allowing you to track analytics and conversions with no third-party redirects.
Analyse your customer database using any of our multiple integrations including: Mailchimp, Campaign Monitor, Google Analytics, Two Circles and Activity Stream. Our system comes with built in CRM (Customer Relationship Management) functionality allowing you to develop profiles of your customers’ purchasing habits. Customise your e-tickets with essential event day advice to customers about entry points, public travel, sponsor information or local food and drink partners.
Create and sell off-field events such as hospitality, tours, Summer Camps, Christmas parties and grottos, Halloween events, merchandise, all while keeping your data in one central location.
Our convenient ‘Event Schedule’ feature allows you to set monthly, weekly or daily events, and timeslots to suit engagements of any duration such as half hourly, hourly or half-days.
Our seating plan software gives you full control to construct all kinds of spaces, from dining areas to finer detailed table plans. Furthermore, you can prompt customers to maximise a single purchase journey and while buying tickets also order their meals in advance.
Use our ‘Additional Fields’ for bespoke information. For example, Manage and run children’s summer camps or halloween camps within your dashboard and collect dietary requirements, emergency contact numbers or parent/guardian details.
Engaging and embracing the next generation can equate to a heave burden of administration. To relieve that our system lets clubs automate and track attendance of academy or school initiative tickets through the Future Ticketing dashboard. You can also gain extra revenue by limiting two free tickets per academy or school member with one purchasing adult.
As a Future Ticketing client you will partner with a Client Success Manager experienced in the Rugby sector.
Our team member will offer advice and help to get your organisation up and running with the Future Ticketing system. They provide all the requisite training and explain the benefits of our extensive features to help you increase sales, revenue and customer engagement. They can also assist with your digital development to make best use of data, analytics, insights and the multiple integrations with third party systems you will be able to access.
As a client you can access our 24/7 support portal with Live Chat functionality, a knowledge base of Frequently Asked Questions, video tutorials, latest features and news items.
Manage capacities on standing and seated areas with elegant interactive seating plans. Include useful information for your fans such as the view from the seat, or helpful icons to show disabled seating, restricted view or toilets.
Information on access control in real-time is a crowning feature of Future Ticketing that will relieve pressure on staff and fans on match day. Our scanners read barcodes ‘live’ at your event to prevent fraudulent tickets from gaining entry. Scanners alert staff to different ticket types such as concession or VIP tickets. You can create permissions to allow selected users, including Police or Health and Safety Officers, to log-on and view live scanning figures by entry point or by individual scanner. We provide seamless integration with multiple access control partners for turnstiles. You can lockdown the location of your scanners to scan tickets by stand or type. This means that if an away fan tries to get into the home stand or a ticket holder for Turnstile 2, tries to get through Turnstile 1, the ticket scans as not valid for this section and your staff can direct the fan to the correct entry point.
Create a bespoke and branded Progress Web App to allow customers to share tickets with their Friends and Family Members. Get to know each customer in your stadium including large groups, hospitality or corporate customers by collecting the email addresses of each ticket holder.
Your brand is as important to us, as it is to you. So we make sure the purchase journey for fans with Future Ticketing is quick and easy, with your brand integrity intact throughout. Rugby fans are loyal and proud, we make sure they remain on your website throughout the buying transaction, allowing you to track analytics and conversions with no third-party redirects.
Analyse your customer database using any of our multiple integrations including: Mailchimp, Campaign Monitor, Google Analytics, Two Circles and Activity Stream. Our system comes with built in CRM (Customer Relationship Management) functionality allowing you to develop profiles of your customers’ purchasing habits. Customise your e-tickets with essential event day advice to customers about entry points, public travel, sponsor information or local food and drink partners.
Create and sell off-field events such as
hospitality, tours, Summer Camps, Christmas
parties and grottos, Halloween events,
merchandise, all while keeping your data in
one central location.
Our convenient ‘Event Schedule’ feature
allows you to set monthly, weekly or daily
events, and timeslots to suit engagements of any duration such as half hourly, hourly or
half-days.
Our seating plan software gives you full
control to construct all kinds of spaces, from
dining areas to finer detailed table plans.
Furthermore, you can prompt customers to
maximise a single purchase journey and while
buying tickets also order their meals in
advance.
Use our ‘Additional Fields’ for bespoke
information. For example, Manage and run
children’s summer camps or halloween camps
within your dashboard and collect dietary
requirements, emergency contact numbers or
parent/guardian details.
Engaging and embracing the next generation can equate to a heave burden of administration. To relieve that our system lets clubs automate and track attendance of academy or school initiative tickets through the Future Ticketing dashboard. You can also gain extra revenue by limiting two free tickets per academy or school member with one purchasing adult.
As a Future Ticketing client you will partner
with a Client Success Manager experienced in
the Rugby sector.
Our team member will offer advice and help to
get your organisation up and running with the
Future Ticketing system. They provide all the
requisite training and explain the benefits of
our extensive features to help you increase
sales, revenue and customer engagement.
They can also assist with your digital
development to make best use of data,
analytics, insights and the multiple
integrations with third party systems you will
be able to access.
As a client you can access our 24/7 support
portal with Live Chat functionality, a
knowledge base of Frequently Asked
Questions, video tutorials, latest features and
news items.
Success stories
Sports
Sports
Sports
Sports
Sports
Sports
