ENTERTAINMENT

Venues

We know the challenges you face when running a venue, and we know how important a ticketing platform is to your success.

Our ticketing system is user-friendly for both your team and your customers. We make it easier for your team to set-up shows and events, manage sales, and be in control of marketing and reporting. We have a track record in increasing sales and revenue for businesses, enhancing the experience of their customers and helping to build brands.

We give your customers a simple 4-step purchasing journey where as well as tickets they can buy merchandise and hospitality in the same transaction.

On show days we can help you reduce queues and speed up access at your entrances by using our platform’s scanning technology.

“I really appreciated Future Ticketing’s assistance. The team were prompt and professional in their dealings with me.”

Barbara Callaghan, CourtHouse Arts Centre

We spent a long time searching for a ticketing partner for our theatre. In the end we chose Future Ticketing because they offered a complete solution, were Irish and were competitively priced. What we didn’t know then was how good their customer service would turn out to be. Future Ticketing is an excellent company to deal with on so many levels and we couldn’t recommend them highly enough.

John Corless, Manager, Claremorris Town Hall Theatre

Key Benefits

1. Set-up, advance and on-the-day sales

Promote and sell tickets in advance, reducing
onerous cash-handling on the day of your
event and giving you immediate access to
revenue from sales. Use our pre-event email
functionality to communicate practical
information to customers before the event
preempting any customer queries about
parking, directions to the venue or food and
drink options.
Sell tickets on the day using contactless/credit
card EPOS, or take cash. All takings are
recorded in your dashboard from your online
ticket office.

Increase your sales with a simple and smooth four-step purchase journey for customers

2. Marketing and customer data

We make sure the purchase journey for customers with Future Ticketing is quick and easy, with no confusing re-directs to other partner websites. Unlike other popular ticketing systems Future Ticketing allows all transactions to remain on your website. So you can seemlessly track analytics and conversions with no third-party redirects. Analyse your customer database using any of our multiple integrations including: Mailchimp, Campaign Monitor, Google Analytics, Two Circles and Activity Stream. Use the data you gather on customers’ buying habits to give priority or early access to previous purchasers, or notify customers of upcoming shows. Customise your e-tickets to advise customers on essential event day advice like entry points and times, public transport options, sponsor information or food and drink partners.

3. Dedicated Client Success Manager

As a Future Ticketing client you will partner with a Client Success Manager experienced in working with entertainment venues. Our team member will offer advice and help to get your organisation up and running with the Future Ticketing system. They provide all the requisite training and explain the benefits of our extensive features to help you increase sales, revenue and customer engagement. They can also assist with your digital development to make best use of data, analytics, insights and the multiple integrations with third party systems you will be able to access. As a client you can access our 24/7 support portal with Live Chat functionality, a knowledge base of Frequently Asked Questions, video tutorials, latest features and news items

4. Centralised management of multiple events

Centralised management of multiple events Are you operating events for different vendors or shows at your venue? Our “Venue” functionality in the dashboard immediately gives you simplicity and efficiency for such a complex operation. It allows you to assign access to users for specific shows or events only. This allows segmentation of events, tickets and seating plans for any number of events. Control and monitor everything from a single platform.